Our Client-Centric Process

This is what you can expect when working with us

WHERE WEST MICHIGAN TURNS TO MAKE THEIR HOUSE A HOME SINCE 2018

Small kids corner

Our Process that's designed around you

We want you to feel as little stress as possible before and during your remodeling project.

This is why we dedicated a whole page on our website to outlining our process.

It makes it less stressful because you’ll know what to expect instead of having to guess.

Our process is streamlined for efficiency and transparent to help put you more at ease.

Check it out below!

10 Easy Steps Towards Your Amazing New Home

This is the process we go through with each of our wonderful clients.

Pen filling out contact form

1. Fill Out Our Form

Let us know all the details about the project you have in mind. We want to know your vision for your entire home, kitchen, bathroom, and more.

Phone call

2. Phone Consultation

We’ll quickly contact you and have a more detailed conversation about what goal you have in mind for your home.

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3. In-Home Consultation

We have an in-home consultation for a $199 fee. This includes coming over to the project site to inspect it and see what we have to work with. This is where we talk about your project in more detail and start visualizing what you want it to look like.

Design sheet and pencil

4. Design Phase & Contract signing

We design your new home space according to your vision. Our advanced design software can show you exactly what the finished product will look like. This helps eliminate any doubts, anxiety, and stress you may have. It also ensures you’re in full control of how your home will look. 

We also discuss more technical aspects like budget, timeline, materials, and plan the whole project. When we’re on the same page, we look over the contract together to ensure you have all the information you need and are comfortable with every detail.

We can also do 3D renderings based on the complexity of your project and reconfiguration features. 

Contract and quill

5. Protect Your Home And The Site on Contractor Day

We set up all our equipment and make sure your house is kept structurally safe before we start any demolition or construction work. 

We also seal and protect any other areas that aren’t going to be under construction to keep the dust, dirt, and debris across the house to a minimum. 

Our contractors come in and review the project features and timelines and take appropriate measures to ensure your project is sound prior to starting. 

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6. We get to work

We work our remodeling magic so that, before you know it, your home is updated and upgraded. 

Shield

7. Our Cleaners Get To Work

Once the remodeling is done, we have our professional cleaners come to clean up the job site. They’ll leave it spotless and ready for you to enjoy.

You’ll never know we were there in the first place (minus your incredible new space.)

Tool kit

8. Post-Job Walkthrough

We do a final walkthrough to ensure we haven’t missed anything. After we leave, you have 3 days to do your own detailed inspection to see if everything meets your standards. Reach out to us with any feedback you have.

Shining diamonds

9. 5-Year Warranty

We offer a 5-year labor and systems warranty. You’ll also benefit from the manufacturer’s warranty on materials. If something happens that is within our control and included in the warranty and contract, we come in and fix it for you at no charge.

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10. 6 Month Follow-Ups

We personally come to your house every 6 months for a 2-year period to ensure everything is still in good condition and to your liking. After 2 years, we’re still available and more than willing to help you with anything your home may need.

What Our Customers Say

Each one of our clients is part of our family, and we treat them with the respect and love they deserve. Here are some of the wonderful reviews they've been kind enough to leave for us.

Delight In Designs
4.9
Based on 41 reviews
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Tessa MisnerTessa Misner
14:47 04 Apr 22
I have shopped in this quaint adorable store for years. It allows me to not only support a small business but I'm also met with a creative team of employee's who can offer more in depth services such as design and full remodels!! Love love their team!
Douglas HelmsDouglas Helms
20:34 23 Mar 22
Clean,fresh, well cared for inventory and kind, helpful staff at all levels.
Aaron VanderWallAaron VanderWall
12:44 29 Nov 21
Jessica and her team are truly great at what they do. From the designers to the contractors doing the work, no detail is left behind! They stay on schedule (which is remarkable in its self) and do it all at a fair price. Highly recommend calling!
Tim CaywoodTim Caywood
02:40 29 Nov 21
It was a pleasure working with the team at Delight & Design on our kitchen renovation project. The designer and her entire team did a great job guiding us through this process helping with decisions and excellent communication along the way. We couldn't be happier with the outcome of our new kitchen.
Linda GogochaLinda Gogocha
16:35 25 Oct 21
Jessica was amazing to work with. She staged my home that I had for sale in Rockford. The furniture and accessories she selected were beautiful and made the house feel very classy. I highly recommend Jessica and her team. 5 stars.
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start our process today for a better home tomorrow